Our contact information

Air Affiliates, Inc.
CPAP First
P.O. Box 90508
Nashville, TN 37209
615-509-9882

Fax: 865-247-7990

By email:
CustomerService@CPAPFirst.COM

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FDA Prescription Policy- A prescription is required for the purchase of all CPAP,BiPAP, Auto machines and CPAP masks.

Please send your prescription to:
CPAP First
P.O. Box 90508
Nashville, TN 37209

- Or fax to 865-247-7990 within 3 days of placing your order. Once your prescription has been verified, we will process your order and ship your items. If you have any questions please contact customer service at 865-386-3869. Monday-Friday 8:00am-4:00pm CST.

Air Affiliates, Inc. Internet Return Policy- Unopened items may be returned within 30 days of purchase for a refund of the purchase price. Shipping costs are non-refundable. Please note: opened items cannot be returned.

Return Instructions: Send unopened items and a copy of your order to: CPAP First 5201 Alabama Ave Nashville,TN 37209

You will receive an e-mail once the items have been received, and again when your refund has been processed.

Air Affiliates, Inc. Warranty Policy. The manufacturer of your product will determine if the item is replaceable under warranty. If you feel your item is defective, please e-mail (CustomerService@CPAPFIRST.com) or call Air Affiliates, Inc. (615-509-9882) We will contact the manufacturer and send a replacement if applicable.

*CPAP Machines are typically covered for 2 years, and masks for 90 days. Warranties only cover manufacturer defects. Normal wear, drops, water damage, etc. will not be covered by manufacturer warranties.

Contact us: CPAP First. Customer service is available Monday-Friday 8:00am-4:00pm CST at 615-509-9882. Order and shipping, or billing inquires may be e-mailed to CustomerService@CPAPFIRST.com or answered by our customer service staff at 615-509-9882 Monday- Friday 8am-4pm CST.



All services provided, including the advertisement, ordering, sale, delivery, instruction, and setup of the products, are performed solely by Air Affiliates, Inc. and independently of the manufacturer.

All ResMed products are for sale only to patients within the United States and not to other third parties or businesses

*The products listed by CPAP First (WWW.CPAPFIRST.COM) are for sale in the US ONLY.

* Orders to Alaska and Hawaii ship for $17 flat.

CPAP First P.O. Box 90508 Nashville, TN 37209