Do I need a prescription to order a CPAP Mask?
Yes, you can fax it to 615-463-0107, E-mail it to CustomerService@CPAPFirst.com or mail it to CPAP First P.O. Box 90508 Nashville, TN 37209
Are items shipped UPS, FedEX or USPS?
Any order that weighs more than 1lb will be shipped UPS or FedEX. An order containing only filters will ship via USPS.
How do I search for an item using the item number?
Enter the item number in the search box located on the home page.
How long will it take my order to arrive?
Most items will arrive within 3-5 business days.
How does a Nasal CPAP mask differ from a Full Face CPAP Mask?
A Nasal mask seals to cover the nose and is held in place by headgear. A Full Face CPAP mask will seal both the nose and mouth and is also held in place by headgear.
Will my mask include headgear?
Yes, all CPAP Masks sold by CPAP First include headgear.
Can I return my opened CPAP Mask?
CPAP First does not issue refunds for CPAP Masks which have been removed from the original packaging, unless CPAP Mask Insurance was purchased before the mask was shipped
How much does express shipping cost?
Express shipping is $35.00 per order.
I ordered an Auto Machine why do you need a prescription with my setting?
The FDA requires a prescription for all CPAP & BiPAP purchases. Unlike standard machines, Auto CPAP and BiPAP Machines are set with a range (minimum and maximum pressure).
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